About the Role
Market Payment Solution is looking for an intern to join our Operations team. You will play an important part in assisting with our everyday operations. This internship is ideal for anybody wishing to obtain real administrative experience, improve their organizational skills, and contribute to a fast-paced and collaborative team. This person will collaborate closely with the Operations Manager to increase the efficiency of our processes during a period of fast expansion. This position is suitable for someone who is passionate about the Merchant Services Industry and wants to gain expertise in the operational components of a Merchant Services company. The position is remote, with a flexible schedule that accommodates multiple time zones and commitments.
We will provide you with hands-on experience and will expose you to the career paths we offer and familiarize you with our ongoing company initiatives. We are looking for students who are keen to take on challenging projects and gain expertise in a wide range of industry activities. We encourage all majors to apply. Internships are part-time (15 hours per week) during the academic year and full-time (40 hours per week) over the summer.
Duties and Responsibilities
- Identify and work closely with multiple departments to communicate production discrepancies to resolve issues in a timely manner.
- Utilizing computer and office platforms for communication, data processing, and reporting.
- Maintain financial records and deposits.
- Assist with various other administrative tasks upon requests.
- Work closely with new and existing customers to define their needs and solve problems with them.
- Properly handle client requests through responsiveness, follow-up, and escalation to a more senior team member if necessary.
- Work proactively with other team members.
- This list of responsibilities may not be all-inclusive and can be expanded to include other duties or responsibilities as needed.
- Assist in the daily production of loan origination, processing, closings, and fundings, including allocating files for doc prep; auditing closed files; prep files ready to fund.
This list of responsibilities may not be all-inclusive and can be expanded to include other duties or responsibilities as needed.
Requirements
Education/credentials
- Currently pursuing a bachelor's degree in any program from an authorized university.
Job-related experience
- Computer abilities and understanding of essential applications.
- Proficiency with Microsoft Office applications, including Word and Excel.
- Strong verbal and written communication abilities.
- Ability to address problems rapidly in a fast-paced atmosphere.
- Ability to prioritize, organize, and complete multiple projects.
- The candidate must be a professional, self-starter who can work as part of a team while still working alone with minimum supervision.
- Detail-oriented, able to create high-quality work under tight timeframes.
- Must be able to exercise discretion with confidential information, pay close attention to detail.
- Must be a citizen of the United States.
Benefits
HIRING SALARY RANGE: $20.10 - $27.00 per hour (Salary to be determined by the
education, experience, knowledge, skills, and abilities of the applicant, internal
equity)
Student loan assistance
Opportunities for advancement, career growth and development with us
Flexible but consistent hours — we can work with your schedule to identify which
hours make the most sense between 9 am and 6 pm ET, Monday through Friday
At Market Payment Solution, we celebrate diversity because we know that our individual strengths make us stronger together. We welcome and encourage interest from a wide variety of candidates, and we will give your application consideration, without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. At Market Payment Solution our culture will celebrate individuality, knowing that together we are more.
